Welcome to our support portal

Frequently Asked Questions

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Latest Questions

  1. Order

    You do not have a minimum order amount at Airbrush Services Almere, we do charge shipping costs.

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  2. What are the shipping costs?

    The shipping costs within the Netherlands and to Belgium are € 8.95 per package. For foreign orders the shipping costs will be calculated automatically and will be visible before you enter your order. The shipment is then insured and you will receive an order confirmation and a tracking code by e-mail with which you can follow the shipment and make any changes. We ship with DHL or PostNL depending on the foreign destination.

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  3. What costs an envelope shipment?

    For items that can be sent in an envelope, the shipping costs are € 2.95 per envelope.
    You can indicate during your order whether you would like to have the items sent by envelope.
    Shipping by envelope is only possible within the Netherlands and entirely at the customer's own risk.

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  4. Who pays the costs for the return shipment?

    The costs for the return shipment are at the expense of the customer.
    We advise to pack the materials well and send them insured with a track and trace code.

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  5. What is the return policy?

    You can return your order without conditions within 14 days
    The packaging must be unopened and the products unused and not damaged.

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  6. Company Info

    Airbrush Services Almere
    Operetteweg 26 (entrance Musicalstraat)
    1323VA Almere 
    Tel: 0031-(0)36-5331531
    IBAN:  NL43SNSB0955175941

    VAT nr: NL810841708B01
    K.v.K nr: Lelystad 39079544
    Web: www.airbrush-services-almere.nl
    E-Mail: info@airbrush-services-almere.nl

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  7. What are the warranty conditions?

    With the exception of airbrush needles and nozzles, Airbrush Services Almere gives a 2 years warranty on all materials unless otherwise stated.
    As an additional purchase warranty, we have our unique "Exchange without Tears" guarantee: Can’t get to grips with airbrushing (which we can’t imagine), no more time, stopped with your hobby or would you just prefer another product?
    No problem: in the first year following purchase, on exchange or refund of your purchase you get 70% of the purchase price refunded; in the following year at least 50%.
    Older than 2 Years 30%. Obviously the materials need to be in prime quality.
    This condition is only for the first owner, and we require the original invoice.

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  8. How can I pay?

    You can pay via iDEAL - credit card (Visa or MasterCard) -  Mr.Cash - Sofortbanking  - PayPal or prepayment by bank.
    If you have chosen for payment in advance, we ask you to remit the total amount as indicated in the order confirmation, to the nominated bank account indicating the order number.
    Following receipt of your payment, we will send the order to you.
    After placing your order, in the case of payment by credit card, your card will automatically be charged with the reference "AirbrushServicesAlmere - Nederland".
    We recommend you to print a copy of your order information data for your own records.

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