Warranty and return

Warranty and return - FAQs

  1. What are the warranty conditions?

    With the exception of airbrush needles and nozzles, Airbrush Services Almere gives a 2 years warranty on all materials unless otherwise stated.
    As an additional purchase warranty, we have our unique "Exchange without Tears" guarantee: Can’t get to grips with airbrushing (which we can’t imagine), no more time, stopped with your hobby or would you just prefer another product?
    No problem: in the first year following purchase, on exchange or refund of your purchase you get 70% of the purchase price refunded; in the following year at least 50%.
    Older than 2 Years 30%. Obviously the materials need to be in prime quality.
    This condition is only for the first owner, and we require the original invoice.

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  2. What is the return policy?

    You can return your order without conditions within 14 days
    The packaging must be unopened and the products unused and not damaged.

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  3. Who pays the costs for the return shipment?

    The costs for the return shipment are at the expense of the customer.
    We advise to pack the materials well and send them insured with a track and trace code.

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